BirdSpin Privacy Policy

At BirdSpin, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, register an account, or use any of our services. By using BirdSpin, you agree to the practices described below. If you have any questions about how we handle your data, you can contact us using the details provided at the end of this policy.

Information We Collect

When you create an account with us, we collect certain personal information to verify your identity and provide our services. Our BirdSpin registration process requires accurate details, and we rely on this information to comply with our legal and regulatory obligations under our eGaming License issued by the Autonomous Island of Anjouan, Union of Comoros.

• We gather your full name, date of birth, address, email, and phone number during BirdSpin register procedures
• We collect payment details when you make a deposit or request a withdrawal
• We track your gaming activity, including bets placed, bird spin bonus usage, and session history
• We record technical data such as your IP address, device type, and browser information
• We may collect identity verification documents during our KYC checks

How We Use Your Data

Here at BirdSpin, we use the information we collect for several legitimate purposes. Our goal is to provide a secure, enjoyable, and personalized experience for every player who joins us.

• We use your data to process your BirdSpin deposit and BirdSpin withdrawal requests
• We verify your identity and age to ensure compliance with our licensing requirements
• We personalize offers, including your bird spin bonus eligibility and loyalty rewards
• We send you updates about new birdspin promo code offers, provided you have opted in
• We analyze gameplay data to improve our birdspin slots and birdspin live casino offerings
• We detect and prevent fraud, money laundering, and other illegal activities

Legal Basis for Processing

Our BirdSpin platform processes your personal data based on several legal grounds, including the performance of our contract with you, compliance with our legal obligations, our legitimate business interests, and, where applicable, your consent. We at BirdSpin only collect data that is necessary and proportionate to the purposes described in this policy.

Sharing Your Information

We do not sell your personal data to third parties. However, our BirdSpin operations may require sharing certain information with trusted partners to deliver our services effectively.

• We share data with payment processors to complete your BirdSpin deposit and withdrawal transactions
• We work with identity verification providers to confirm your age and identity
• Our game providers may receive limited data to ensure fair play and accurate reporting
• We may disclose information to regulatory authorities when legally required
• We use third-party analytics tools to understand how players interact with our BirdSpin app and website

Cookies and Tracking Technologies

Our BirdSpin Casino website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. By continuing to use our site, you consent to our use of cookies as described in our separate Cookie Policy. You can manage your cookie preferences through your browser settings at any time.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, accounting, and reporting requirements. Once your data is no longer needed, we securely delete or anonymize it in accordance with our internal retention schedules.

Data Security

We at BirdSpin take data security seriously and implement industry-standard measures to protect your information from unauthorized access, loss, misuse, or alteration. Our security protocols include encryption, secure servers, and restricted access controls. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to honoring these rights wherever applicable.

• You have the right to request access to the personal data we hold about you
• You can ask us to correct any inaccurate or incomplete information
• You may request the deletion of your data, subject to our legal retention obligations
• You can object to or restrict certain types of data processing
• You have the right to withdraw consent for marketing communications, including bird spin promo code notifications, at any time
• You can request a copy of your data in a portable format

To exercise any of these rights, please contact our support team, and we will respond within a reasonable timeframe in accordance with applicable law.

International Data Transfers

As our BirdSpin Casino serves players across multiple countries, including Canada, New Zealand, Poland, Greece, Finland, Norway, Italy, Denmark, Switzerland, Hungary, and Germany, your data may be transferred and processed in countries outside your country of residence. We ensure that appropriate safeguards are in place to protect your information whenever such transfers occur.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from an underage individual, we will take immediate steps to delete such information.

Third-Party Links

Our website may contain links to third-party sites, including payment providers and game developers. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective privacy policies before providing any personal information.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. We will notify you of significant changes by posting the updated policy on our website. Your continued use of BirdSpin after such changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to our support team. We are here to help and ensure your BirdSpin login experience remains safe, transparent, and enjoyable.

• Email: [email protected]
• VIP inquiries: [email protected]
• Live Chat: available 24/7 through our website

By continuing to use our platform, including our BirdSpin casino app and desktop services, you acknowledge that you have read and understood this Privacy Policy. We remain committed to transparency and protecting your personal information every step of the way.